Q: How do I book a trip with North Expeditions?
A: You can book through our website, email, or WhatsApp. Once we finalize your itinerary, a booking confirmation is sent upon receiving the advance payment.
Q: Can I customize my itinerary?
A: Absolutely! We specialize in personalized travel. Share your preferences, and we’ll craft an itinerary just for you.
Q: How early should I book my trip?
A: For popular seasons (April–June and September–November), we recommend booking at least 30–45 days in advance.
Q: What payment methods do you accept?
A: We accept UPI, bank transfers, debit/credit cards, and international remittances. EMI options are available for select trips.
Q: Do I need to pay the full amount at once?
A: No. You can secure your booking with an advance, and pay the balance closer to the travel date — as per the payment schedule shared.
Q: What is your cancellation and refund policy?
A: Cancellations made 30 days before departure are eligible for a full refund minus processing fees. Please refer to our detailed refund policy for exact timelines.
Q: Do you offer gift cards or travel vouchers?
A: Yes! You can gift a memorable journey with our digital travel vouchers — customizable for birthdays, anniversaries, or corporate incentives.
Q: How do I redeem a gift card?
A: Simply share the gift card code during booking. If you face issues, our team is happy to assist.
Q: How do you handle high-altitude travel?
A: We design itineraries that allow for gradual acclimatization and include rest days where needed. Our guides are trained to monitor altitude-related symptoms.
Q: Will I get altitude sickness?
A: While most travelers adapt well, some may experience mild symptoms. Staying hydrated, resting on arrival, and following guide instructions helps reduce risk.
Q: Is it safe to travel to remote regions with North Expeditions?
A: Yes. We conduct thorough route checks, work with licensed local partners, and provide 24/7 emergency support during your trip.
Q: Will I have a guide throughout the trip?
A: All our tours include experienced local guides or drivers who stay with you throughout. For treks or high-altitude areas, we also provide mountain-trained guides.
Q: Can I change my travel dates after booking?
A: Yes, you can reschedule your trip once at no extra cost, provided changes are made 15+ days before departure.
Q: What if there’s a weather-related delay or roadblock?
A: We offer alternate plans or buffer day support in such cases. Your safety and comfort remain our priority.
👉 Contact us anytime at info@thenorthexpeditions.com or WhatsApp us. We’re here to help!
